The Appliances We Repair in Lacey & Olympia, WA

The short list

Six machines is where we stop.

A van has finite shelf space and a technician has finite ears, and six machines is where both run out. That means refrigerators with their freezers, washers, dryers, dishwashers, anything with a burner or a bake element, and the ice maker tucked into a refrigerator’s freezer. Shelf space goes to the parts that end a call on the first visit: thermal fuses, drain pumps, igniters, door gaskets, rollers, inlet valves, defrost heaters and the boards a windstorm kills. Each page below lists what people notice, what it tends to be around Lacey and Olympia, and how the visit goes. Money works the same for all six: a visit fee, which dispatch names when you book, buys the meter and a diagnosis, the repair is written as one total before a screw turns, and saying yes absorbs that fee into the total. Gravel roads, gates, back-ordered parts and Saturday appointments do not move it.

Jobs we pass on

Microwaves, wine coolers, countertop or under-counter ice machines, heat pumps, disposals, water heaters, softeners with iron filters, RV and boat galleys, restaurant kitchens. Tell dispatch what you own. If it falls outside our six, the phone call is where you find out, not the front step.

The same six, neighborhood by neighborhood

Lacey, Hawks Prairie, the lakes, East Olympia, downtown with South Capitol, and Tumwater each get a page for every machine. A 1920s Craftsman with basement laundry, a 2018 two-story with the washer upstairs and a lake cabin on a well all send the technician looking in different places.

Sorted by maker

Samsung, LG, Whirlpool, GE, Frigidaire and Bosch each have a page under Brands, listing their repeat faults, the panel codes and what we do about them.