Mon–Sun 8am–7pmLacey · Olympia · Tumwater · Yelm · DuPont

NisquallyAppliance Service

Contact · Lacey

Reach dispatch, get a window.

Fastest way to a slot: phone (360) 329-9399 any day, Monday through Sunday, 8am–7pm. The form works as well from a desk as from a phone screen, and each request gets an answer before the business day ends.

(360) 329-9399
call dispatch
MON–SUN
8am to 7pm
SUNDAY
open, 8am to 7pm
Illustration of a gas range with the cooktop raised and the igniter sparking

Book a visit

Dispatch calls back with a two-hour arrival window and names the visit fee on that call; say yes to the fix and the fee becomes one piece of the number you approved.

Your details reach dispatch and stop there, and they are used only for this repair.

The machines we fix

1 of 8

Illustration of a refrigerator with both doors open and a probe thermometer on the shelf
No. 1Refrigerator with both doors open while its cooling is tested
Illustration of a front-load washer draining through its pump filter into a bucket
No. 2Front-load washer pulled from the wall for a drain pump test
Illustration of a dryer with the top lifted, the drum belt and the vent duct
No. 3Dryer opened with the drum out to reach rollers, belt and heater
Illustration of a dishwasher with the door down and the filter lifted out
No. 4Dishwasher with the lower rack and filter taken out
Illustration of an ice maker lifted out of the freezer above a bin of cubes
No. 5Ice maker lifted out of the freezer for a fill valve test
Illustration of a French-door refrigerator with the freezer drawer pulled out
No. 6Freezer drawer pulled to inspect the defrost system
Illustration of a stacked washer and dryer in a hall closet
No. 7Stacked laundry pair tucked into a hall closet
Illustration of an upright garage freezer standing open beside a pegboard
No. 8Upright garage freezer open for an evaporator check
The shop

1243 Marvin Rd NE, Lacey, WA 98516

Repairs happen at your address. Marvin Rd is only where the van loads up and the mail arrives, so you have nothing to haul over. Email works too: once dispatch hears what the machine is, what it is doing and sees a picture of the model plate, a window comes back. Find us on Google Maps →

Shop hours: Mon–Sun 8am–7pm, Sundays included. Messages left after hours get answered when dispatch reopens.

Where the van goes: Lacey, Hawks Prairie and the lakes; East and West Olympia, downtown and Boston Harbor; Tumwater, Yelm, Rainier, Tenino, Rochester and Littlerock; DuPont and Steilacoom up the freeway. Anywhere inside roughly thirty minutes, with no drive charge on the bill. See all fourteen areas →

Gates, long driveways, dogs: mention the code or directions on the form so the technician has them on leaving the shop.

Landlords and property managers: include the tenant’s phone number and the address. The tenant lets us in, you get the photo and price on your phone, and once you approve, paperwork with the warranty term goes to your inbox.

Warm fridge, a drum of standing water, a dryer that blows cool?

One call sets a two-hour window. The technician arrives with a meter, the fix is priced on the ticket with the visit fee already tucked into it, and the invoice spells out the warranty. Yelm and Ruddell Rd get identical terms.